Read Our Recent Reviews

I've used the warranty department twice now. Easy to schedule online and fast turn around. Ivan helped me the first time and Timothy the second. Both have been very helpful and great communication throughout the scheduled work.

San Tan Ford has it going on. Great service and the sales department knows their stuff. Our recent visit led us to the 2016 Maverick Hybrid. This is an amazing vehicle. It sells itself. Lisa, our sales associate, was a great help in our decision making process. Thank-you San Tan Ford!

Ask for Ellie! Thank you for the new truck.

Ellie and the entire team that we interacted with at San Tan Ford were so friendly, helpful and knowledgeable.

Go see Jesse he is easy to work with!

Leslie, is a real standout in this company very polite honest detail-oriented and makes customers feel comfortable and does what she says she's going to do excellent communication skills . Great customer service manager thank you for all you've done Robyn...

Awesome service each and every time!!!

Mobile service at Santan ford is great. Comes straight to your house. Tech is very fast and professional!

Everyone I worked with was helpful, professional, and respectful of my time. I truly appreciated that there was no pressure during the process—it made the experience feel comfortable and straightforward. Thank you for making this such a positive buying experience.

Ali and Rami were AWESOME! If you want a no hassle easy buying experience. See Ali and Rami.

Rich and the sales leadership were great. I had a wonderful experience purchasing my vehicle.

Friendly personalized service

Great dealership. Great Staff Recommended!!!!!

Amazing quicklane with fantastic service. Got me taken care of quickly! Got my truck serviced at the main shop for bigger service and the writer got me taken care of quickly and the technician diagnosed it accurately and fixed on time.

Service tech was very attentive and came to my house to do the work. He addressed a recall under warranty plus The Works package, even tire rotations. Great work.

Outstanding experience. Our salesperson (Norman) was polite, professional, friendly and knowledgeable.

Super professional and friendly

Eli has helped my family on several occasions with new vehicles. We also service all our fleet through SanTan Ford. Highly recommended!

This was one of the best Buying experiences I have had. With limited supply, I was able to buy what I wanted. The Salesman worked with me to make sure that everything was up to my expectations.

Gilbert Medina is the salesperson to seek out at San Tan Valley Ford. We went to this dealer after receiving a mailing inviting us to this dealer for an upcoming Black Friday event. It was time to add a second vehicle to our life and my wife was in intrigued to look at the newly reintroduced Bronco Sport . Gilbert Medina was very intuitive at listening to our questions and meeting our needs perfectly. Not only did He listen, he left no stone unturned by the test drives, he explored what met our needs. We discussed buying and leasing. He made us both feel that he genuinely wanted to meet our exact vehicle needs. He showed us the vehicles we were most interested in, and we felt assured about dealing with him. The was the best car buying experience we’ve had in the Phoenix valley since moving to AZ in 2019.

Service Dept. is top notch. I always leave happy and heard.

Had a recent service experience with our 2023 Ford Maverick. Also decided to put new tires on, service was prompt and communication was key on the status of our service. Would recommend this dealership to any and all , they go the extra mile for their customers .

I've purchased multiple new vehicles from SanTan Ford over the last 10 years and have always had exceptional sales and service experiences at this dealership. Even the rare hiccup in the product delivered has been addressed quickly and professionally. Personally, I've never experienced any of the high pressure gamesmanship or subterfuge common with other dealerships when dealing with SanTan Ford.

Go see Ellie at San Tan Ford. She is simply amazing and will take the best care of you. She truly took the time to get to know me and took the best care of me. I was so thankful for her. She needs a raise

The San Tan Ford service department is second to none. The level of service and the people providing it are the best bar none. Having purchased several vehicles there, I've always had them serviced there also. I quite simply would never go anywhere else.

Great service!

I hate buying cars but I didn't hate this experience. Reached out before going and Matt was waiting for us when we showed up. He took care of us and the manager staff kept checking in with us to see how it was going. They made it personable talking about which cars they have enjoyed and didn't like as much and their why. They gave us time and space when we needed and ensured we were happy before we left.

Excellent mobile service to perform oil change, tire rotation and recall services. Courteous tech and communicative. Highly recommend mobile service. Saves hassle from going in and waiting.

I had a fantastic experience here. Ellie and Dustin were fantastic and the entire process was quick and easy and just an overall great experience. I would highly recommend this place. Everybody I dealt with was awesome. Thank you guys!

No high pressure sales people here at San Tan Ford, but they will acknowledge you when you first arrive. Gilbert Medina was my Sales Rep and he was very knowledgeable. Bryan in Financing was very helpful too.

MOE IS THE BEST!!! Do yourself a favor, and ask for Moe to be your salesman. We had called, interested in a truck they had on the lot. Moe said it was there, but had just come off the truck and still had the shipping plastic on it. We told him we were interested, but couldn't come down that day. He said he would get the truck unwrapped and take pictures of it and send them right over. We then decided to go down to see it in person, before he even sent the pictures. We gave him 20 minutes notice. By some miracle, Moe had the truck cleaned up and out in front of the dealership when we pulled in. Moe was great and the negotiation was extremely smooth. We got through finance very quickly and I would say the whole process only took a few hours of our day. I can't recommend Moe enough. He sets the bar high for customer experience.

Rami did a great job helping us out with purchasing our new car. Very satisfied customer here!

I was able to get a great deal on my Mach-e GT. I love it

Excellent experience from start to finish. Pete and team made the whole process easy and quick. I will be returning in the future to purchase another vehicle.

San Tan Ford and Robert Pence have been amazing with taking care of my Raptor!!

The Team at San Tan Ford was very professional, cordial and efficient. They patiently addressed all my questions and any concerns I had. Once I decided on what I wanted, they moved really fast to get things done.They were genuinely interested in making my experience an amazing one. It was a pleasant experience.

We recently purchased a 2026 Ford Raptor at San Tan Ford. We were treated like royalty by the sales and finance teams. I would highly recommend San Tan Ford if you want to purchase a Ford with no pressure from the staff.

San Tan ford is a great place to shop for a ford truck or car . I will go there again. Thank you Norm the salesmen for helping me get in a truck that I wanted . Go see Norm for a truck today . Great service and they will go over hoops to get you in a vehicle

Great to work with on a recall issue.

Awesome team, work was fast and courteous. Definitely will have service done here again.

Used the service dept. Here , I think they should write a book on how to run a service dept. The service the staff the facility was all the best you could ask for. The rep assigned to me was Colby ,what an exceptional person . If he didn't know the answer to my question he researched it and got back to me in a timely manner.

I don’t usually write reviews. I can count on one hand how many I’ve left. But this experience drew a clear line between two dealerships that share the same Ford badge, and it’s worth calling out. Jim and his team in the Accessories Center at San Tan Ford stepped in to fix a botched installation done by another Ford dealer in Longmont, CO. I was on a tight timeline, heading out for a family emergency, and they didn’t just squeeze me in, they rearranged their day to make it work. Jim even came in before his shift to personally diagnose the issue, fix the problem, and get me safely back on the road within a couple of hours. The level of care and urgency he showed wasn’t just professional, it was human. That stood out because, too often, the traditional dealership experience feels transactional at best and indifferent at worst. It’s the kind of gap that’s allowed companies like Carvana and CarMax to gain ground by focusing on transparency and customer experience. San Tan Ford felt different the moment I walked in. While I waited, I wandered around the showroom and service areas. It’s a busy, high-volume operation, but what struck me was how every employee I passed acknowledged me. People offered help, pointed me to food options, checked in even while juggling other customers. It didn’t feel forced or scripted. Just simple, consistent courtesy. A couple of hours later, my Bronco was fixed. They walked me through what they’d done, answered my questions, and even put together a quote for a few upgrades I’d been considering. I was back on the road before lunch. After a 13-hour drive back to Northern Colorado, I stopped at my local Ford dealer to address the original issue and request reimbursement for the additional work. The contrast was immediate. I walked into the service area where four employees sat at their stations. No other customers were there. I stood in clear view for several minutes without a single acknowledgment. No eye contact, no “we’ll be right with you,” nothing. Eventually, after finishing a phone call, one employee waved me over. He reviewed the invoice and said the service manager would need to handle it. When the manager came out, his first comment was: “The person who cuts the checks isn’t here today. We can have one ready tomorrow or mail it.” No apology. No ownership of the inconvenience. Just a process. When I explained the situation and the added stress it caused, the response was, “Mistakes happen. That’s why we’ll get you paid tomorrow.” Again, no accountability. Just a transaction. That’s the difference. Two dealerships. Same parent company. Same brand on the building. Completely different standards when it comes to treating people. Loyalty isn’t earned through logos or inventory. It’s earned through how you treat someone when they need help. One dealership understood that. The other didn’t. It’s a long drive for me, but I know where I’ll be buying my next vehicle.

I received excellent service from the service advisor and the technician. I was informed of a warranty repair that I was unaware of. Excellent service. Thank you.

Jessie has been a delightful person to work with during our recent purchase experience. He was able to find the vehicle we were looking for including the options and color we wanted. The folks at SanTan Ford are my kind of people! Thanks

They do a good job.

Very accommodating.

Wow what a difference to changing to San Tan Ford Service. Sean was a great help and is very honest and we will definitely be back for service

The San Tan Ford mobile maintenance service is incredible! My advisor Mitch was very helpful. I can't believe I haven't utilized this service before now.

Purchased a truck from San Tan Ford last week and had a great experience. Friendly, non pushy, and transparent staff. Would highly recommend

Great people, the best buying experience I've had living in Arizona for over 40 years. The listened to my questions and had answers. Very knowledgeable about Ford products, options and accessories. Got us through the sales process smoothly without wasting our time. Rami and his sales manager, our finance person Andrew, everyone we had contact with were friendly, positive and I give them an A+++!

San Tan Ford has an outstanding mobile service. The technician was knowledgeable, skilled and professional. No need to drive the vehicle to the dealership for repairs. Relax and let them come to you.

I loved the waiting area was my living room. Text when showed, text when done ALL QUESTIONS were awnsered. Going to the dealership days are over!

Highly recommend! And I NEVER thought I would recommend a dealership for service! But I got to say, this was a good experience!

We had a great experience working with Connor Howell at SanTan Ford in Arizona. From the moment we walked in, he was incredibly helpful and never once made us feel pressured. Connor truly had our best interest in mind and took as much time as we needed to walk through our options, answer questions, and make sure we felt completely comfortable and confident with the vehicles we were looking at. Unlike many car salespeople who try to get you to buy as quickly as possible, Connor actually encouraged us to take our time and think about it because he knew it was a big decision. That meant a lot to us and showed that he genuinely cared about making sure we made the right choice, not just making a quick sale.

Good quality service and very thorough

Great service and knowledgeable staff will be coming back and recommending to others.

And they always do an amazing job! I’m a huge fan of the mobile service… Helps with my busy life. And Kyle is always a pleasure to work with.

I have increasingly good service from San Tan Ford between Quick Lane and the accessories dept. They are very thorough and communicate well. This my choice of service location and repeatedly come here for my service or additions to my Superduties. They seem to be dialed in.

Fast service and friendly staff

Professional, honest and respectful salespeople to managers, no waste time in negotiation for price and requirements for the Maverick XLT hybrid, they meet up with our expectations. So, I highly Recommend for anyone.

Went there a few months ago to trade in a vehicle for a truck. Peter was our sales guy, did a great job. Was very patient and was quick to get us the info we needed. Even after I bought the truck I had to have a few items addressed and he remained prompt and courteous. Which is a nice surprise because usually after the sale is made the tendency is to get ghosted. I highly recommend Peter at San Tan Ford if you’re in the market for a new vehicle.

Mobile service at home is the best and most convenient. It has been the third or 4th time I have used for routine scheduled service.

awesome service ..very happy that we switched from Robert Horne Ford which was terrible service and attitude from service advisor. Would highly recommend San Tan over Horne..

Once again, great service of my F-150.

I’ve had the opportunity to do all of my business with SanTan Ford. Best dealership to work with in the great state of Arizona and around the country. Go see the best team in the industry at SanTan Ford for all of your auto needs. It would be the best decision you’ll make.

Rare to have a service department you love. Ok I don’t always love how much everything costs but San Tan Ford warranty’s all their work and is no more than shops around town. They’re honest (yep I said honest) which I really appreciate. During major work I asked for a part (timing chain) to be replaced while the engine was torn apart - the mechanic did not replace the part (has never seen one fail) and my service advisor told me about it - he would have torn the entire engine apart again if I insisted - warrantied the timing chain as well for 3 years - same as if it had been replaced. Who does this??? Love these folks and would not take my truck anywhere else. Recent service was pretty extensive but with 130k miles on the truck I expect parts to wear out especially with the towing I do. Thanks San Tan Ford and Robert - first class advisor.

The Quick Lane team has always been great, over many years. Jake is awesome the the service has always been excellent and very professional!!

My beautiful friend Emily works there!

San Tan Ford is a great place to go for buying vehicles and maintenance of them too. Sales team is helpful and not pushy. The service dept is always busy but treats me like I’m important and not just a number. The location is right off the 202 and easily accessible. There’s a complimentary car wash after each service. And if I do not want to wait while getting serviced they even shuttle me to nearby shopping area or to my home nearby and pick me up so I can retrieve the vehicle. It’s a great experience !

Great service and quick turnaround. San Tan provides an excellent customer experience every time!

Love the mobile service provided by San tan ford - I usually waste a day dropping off & picking up but with the mobile service provided was able to get things done Corey the tech was great & a pleasure to speak & deal with

Jaxon in servicing and his technician went above and beyond for me, warranty and price were greatly reasonable. Doug in fleet saw me promptly and was extremely professional and welcoming. San Tan Ford is strait forward, honest, and reasonable folks. Don’t mind coming here, they stand by their word. Thank you Doug and Jaxon and team!

Great experience. Felt like I got a great deal. Streamlined purchase experience.

Such a great experience! Mason was great so helpful and took great care of us! Love my new Bronco

Great service from all departments! Mobile service makes life so much easier!

Mr. Reese Chapman, my San Tan Ford service advisor, was courteous, polite and professional. During the LOF service performed, some equipment concerns on my Ford Explorer were noted, I selected what was essential and required, there was no "up selling or pressure." Mr. Chapman advised on the estimated time to complete and he was accurate within minutes and my vehicle was professionally serviced by Ford trained technicians as well as delivered washed and good to go. Great customer service !

Great professional service team.

My sales rep went above and beyond for my family! If there is another need for a vehicle I know San Tan Ford has my back!!

Great staff, great service, great facility!

Kevin Dewey and Peter Meyerhof were both amazing to work with. They made the process seamless and simple. I couldn't have asked for an easier and more efficient process!

Jeff O. Made my new lease experience a breeeezeeee!! I am so in love with my new bronco!!!! Best car I have ever had.

Great dealership. Very simple and easy to work with. Worked with Jeff, fleet manager.

Matt and Dewey are absolutely amazing! They have perfected the job of selling vehicles so well that it is effortless for the customer and makes the experience feel so easy and actually fun! I’ve been buying from them for over 15 years and plan to continue that for as long as am buying Ford vehicles! If you are looking for Ford buying experience that leaves you with a great feeling when you leave, then these are your guys! Thanks again for keeping a smile on my face and giggles in my gut San Tan Ford!

Very nice facility, very professional, and a great staff and building for accessories and upgrades Jim and his guys over in the accessory Department have done some great stuff for me on my F-150 Sleeper. I can always count on him getting the job done like I want it and doing it well. I come from Tucson and I wouldnt take my performance truck anywhere else to be upgraded. Thanks Jim and your team it's always a pleasure working with you guys.

We came to SanTan ford as returning customers. We’ve done business with them before and had an easy experience so why not do it again? We came in with an unusual situation of not needing to trade in/buy another vehicle, but with our family growing by 2 we needed something more family friendly. Our situation wasn’t typical but Jamie made the process simple & hassle free. We had 2 trade ins that both had negative equity on them but Jamie busted his butt to get us what we needed at a fair price. SanTan ford earned our business again, and no one should hesitate to make them the first and only choice for your next ford vehicle! Appreciate working with you Jamie!

If you are looking for a great place to buy your next vehicle look no further. San Tan Ford has risen to the top of my list of good dealerships after my first visit and purchase. I will be hard pressed to go anywhere else in the future. No pressure sale, (ask for Manny) . Very knowledgeable and personable with a superb business acumen. On finance side you have to see Shane. What smooth and efficient process. Give San Tan a visit and see for yourself. You will not be disappointed.

Excellent service, high reliability, exceptional professionalism, and punctuality. I would like to thank the wonderful employee Rami for the high-quality and respectful service he provided us when purchasing a car from your esteemed company, for his attention to detail, and for successfully overcoming all obstacles.

San Tan Ford is the BEST possible dealer you can go to for service!

Courteous and helpful staff. Great follow through and helpful in recommending repairs.

San Tan Ford Service department has been exceptional in my experience. Highly recommend them!

Best experience ever

Always great service and friendly staff, wouldn't go anywhere else.

Service advisor Ashley, really good. Always keeping you updated on your vehicle, very professional thank you

I have a 23 Bronco with low miles and San Tan treated my issues very professionally.I live near 2 other dealerships and wouldn’t change my business after my experiences with San Tan .Service Manager Mike has a great team .

This was a maintenance service and everything was great.

Connor at San Tan Ford is the man to see!! I felt like I was visiting an old friend. Thank you, Connor, and I love my Bronco!

I highly recommend going to Rami to work with, and Shane for finance. Dudes are awesome to walk you through the process.

In the age of technology, sometimes things aren't as cut and n dry as they used to be, mechanically speaking. We had our vehicle in for some service, though the problem was better, it was not completely resolved or remedied. We encountered an issue that was not directly anyone's fault, just modern technical hiccups. Where many dealerships would have told us, it wasn't their problem, and would then proceed to offer more service for more money, money we already paid mind you. Santan Ford, stood by their work and stood by their promise, and most of all did what was right. They took the utmost care and making sure everything went smoothly and that the problem would be finally resolved. This is why we only bring our Fords to San Tan. Special thanks to Leslie in service, for being the Rockstar she is. When I say never, I mean, never let this woman go from your company. Thank you for being you San Tan Ford.

Repairs not completed yet but scheduling was a breeze and the service staff is super helpful. Great communication.

David at San Tan Ford provided excellent service from start to finish. He was professional, knowledgeable and kept me informed. The experience was smooth, stress-free, and much better than I expected. I really appreciate his honesty and attention to detail.