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The Team at San Tan Ford was very professional, cordial and efficient. They patiently addressed all my questions and any concerns I had. Once I decided on what I wanted, they moved really fast to get things done.They were genuinely interested in making my experience an amazing one. It was a pleasant experience.
We recently purchased a 2026 Ford Raptor at San Tan Ford. We were treated like royalty by the sales and finance teams. I would highly recommend San Tan Ford if you want to purchase a Ford with no pressure from the staff.
San Tan ford is a great place to shop for a ford truck or car . I will go there again. Thank you Norm the salesmen for helping me get in a truck that I wanted . Go see Norm for a truck today . Great service and they will go over hoops to get you in a vehicle
Great to work with on a recall issue.
Awesome team, work was fast and courteous. Definitely will have service done here again.
Used the service dept. Here , I think they should write a book on how to run a service dept. The service the staff the facility was all the best you could ask for. The rep assigned to me was Colby ,what an exceptional person . If he didn't know the answer to my question he researched it and got back to me in a timely manner.
I don’t usually write reviews. I can count on one hand how many I’ve left. But this experience drew a clear line between two dealerships that share the same Ford badge, and it’s worth calling out. Jim and his team in the Accessories Center at San Tan Ford stepped in to fix a botched installation done by another Ford dealer in Longmont, CO. I was on a tight timeline, heading out for a family emergency, and they didn’t just squeeze me in, they rearranged their day to make it work. Jim even came in before his shift to personally diagnose the issue, fix the problem, and get me safely back on the road within a couple of hours. The level of care and urgency he showed wasn’t just professional, it was human. That stood out because, too often, the traditional dealership experience feels transactional at best and indifferent at worst. It’s the kind of gap that’s allowed companies like Carvana and CarMax to gain ground by focusing on transparency and customer experience. San Tan Ford felt different the moment I walked in. While I waited, I wandered around the showroom and service areas. It’s a busy, high-volume operation, but what struck me was how every employee I passed acknowledged me. People offered help, pointed me to food options, checked in even while juggling other customers. It didn’t feel forced or scripted. Just simple, consistent courtesy. A couple of hours later, my Bronco was fixed. They walked me through what they’d done, answered my questions, and even put together a quote for a few upgrades I’d been considering. I was back on the road before lunch. After a 13-hour drive back to Northern Colorado, I stopped at my local Ford dealer to address the original issue and request reimbursement for the additional work. The contrast was immediate. I walked into the service area where four employees sat at their stations. No other customers were there. I stood in clear view for several minutes without a single acknowledgment. No eye contact, no “we’ll be right with you,” nothing. Eventually, after finishing a phone call, one employee waved me over. He reviewed the invoice and said the service manager would need to handle it. When the manager came out, his first comment was: “The person who cuts the checks isn’t here today. We can have one ready tomorrow or mail it.” No apology. No ownership of the inconvenience. Just a process. When I explained the situation and the added stress it caused, the response was, “Mistakes happen. That’s why we’ll get you paid tomorrow.” Again, no accountability. Just a transaction. That’s the difference. Two dealerships. Same parent company. Same brand on the building. Completely different standards when it comes to treating people. Loyalty isn’t earned through logos or inventory. It’s earned through how you treat someone when they need help. One dealership understood that. The other didn’t. It’s a long drive for me, but I know where I’ll be buying my next vehicle.
I received excellent service from the service advisor and the technician. I was informed of a warranty repair that I was unaware of. Excellent service. Thank you.
Jessie has been a delightful person to work with during our recent purchase experience. He was able to find the vehicle we were looking for including the options and color we wanted. The folks at SanTan Ford are my kind of people! Thanks
They do a good job.
Very accommodating.
Wow what a difference to changing to San Tan Ford Service. Sean was a great help and is very honest and we will definitely be back for service
The San Tan Ford mobile maintenance service is incredible! My advisor Mitch was very helpful. I can't believe I haven't utilized this service before now.
Purchased a truck from San Tan Ford last week and had a great experience. Friendly, non pushy, and transparent staff. Would highly recommend
Great people, the best buying experience I've had living in Arizona for over 40 years. The listened to my questions and had answers. Very knowledgeable about Ford products, options and accessories. Got us through the sales process smoothly without wasting our time. Rami and his sales manager, our finance person Andrew, everyone we had contact with were friendly, positive and I give them an A+++!
San Tan Ford has an outstanding mobile service. The technician was knowledgeable, skilled and professional. No need to drive the vehicle to the dealership for repairs. Relax and let them come to you.
I loved the waiting area was my living room. Text when showed, text when done ALL QUESTIONS were awnsered. Going to the dealership days are over!
Highly recommend! And I NEVER thought I would recommend a dealership for service! But I got to say, this was a good experience!
We had a great experience working with Connor Howell at SanTan Ford in Arizona. From the moment we walked in, he was incredibly helpful and never once made us feel pressured. Connor truly had our best interest in mind and took as much time as we needed to walk through our options, answer questions, and make sure we felt completely comfortable and confident with the vehicles we were looking at. Unlike many car salespeople who try to get you to buy as quickly as possible, Connor actually encouraged us to take our time and think about it because he knew it was a big decision. That meant a lot to us and showed that he genuinely cared about making sure we made the right choice, not just making a quick sale.
Good quality service and very thorough
Great service and knowledgeable staff will be coming back and recommending to others.
And they always do an amazing job! I’m a huge fan of the mobile service… Helps with my busy life. And Kyle is always a pleasure to work with.
I have increasingly good service from San Tan Ford between Quick Lane and the accessories dept. They are very thorough and communicate well. This my choice of service location and repeatedly come here for my service or additions to my Superduties. They seem to be dialed in.
Fast service and friendly staff
Professional, honest and respectful salespeople to managers, no waste time in negotiation for price and requirements for the Maverick XLT hybrid, they meet up with our expectations. So, I highly Recommend for anyone.
Went there a few months ago to trade in a vehicle for a truck. Peter was our sales guy, did a great job. Was very patient and was quick to get us the info we needed. Even after I bought the truck I had to have a few items addressed and he remained prompt and courteous. Which is a nice surprise because usually after the sale is made the tendency is to get ghosted. I highly recommend Peter at San Tan Ford if you’re in the market for a new vehicle.
Mobile service at home is the best and most convenient. It has been the third or 4th time I have used for routine scheduled service.
awesome service ..very happy that we switched from Robert Horne Ford which was terrible service and attitude from service advisor. Would highly recommend San Tan over Horne..
Once again, great service of my F-150.
I’ve had the opportunity to do all of my business with SanTan Ford. Best dealership to work with in the great state of Arizona and around the country. Go see the best team in the industry at SanTan Ford for all of your auto needs. It would be the best decision you’ll make.
Rare to have a service department you love. Ok I don’t always love how much everything costs but San Tan Ford warranty’s all their work and is no more than shops around town. They’re honest (yep I said honest) which I really appreciate. During major work I asked for a part (timing chain) to be replaced while the engine was torn apart - the mechanic did not replace the part (has never seen one fail) and my service advisor told me about it - he would have torn the entire engine apart again if I insisted - warrantied the timing chain as well for 3 years - same as if it had been replaced. Who does this??? Love these folks and would not take my truck anywhere else. Recent service was pretty extensive but with 130k miles on the truck I expect parts to wear out especially with the towing I do. Thanks San Tan Ford and Robert - first class advisor.
The Quick Lane team has always been great, over many years. Jake is awesome the the service has always been excellent and very professional!!
My beautiful friend Emily works there!
San Tan Ford is a great place to go for buying vehicles and maintenance of them too. Sales team is helpful and not pushy. The service dept is always busy but treats me like I’m important and not just a number. The location is right off the 202 and easily accessible. There’s a complimentary car wash after each service. And if I do not want to wait while getting serviced they even shuttle me to nearby shopping area or to my home nearby and pick me up so I can retrieve the vehicle. It’s a great experience !
Great service and quick turnaround. San Tan provides an excellent customer experience every time!
Love the mobile service provided by San tan ford - I usually waste a day dropping off & picking up but with the mobile service provided was able to get things done Corey the tech was great & a pleasure to speak & deal with
Jaxon in servicing and his technician went above and beyond for me, warranty and price were greatly reasonable. Doug in fleet saw me promptly and was extremely professional and welcoming. San Tan Ford is strait forward, honest, and reasonable folks. Don’t mind coming here, they stand by their word. Thank you Doug and Jaxon and team!
Great experience. Felt like I got a great deal. Streamlined purchase experience.
Such a great experience! Mason was great so helpful and took great care of us! Love my new Bronco
Great service from all departments! Mobile service makes life so much easier!
Mr. Reese Chapman, my San Tan Ford service advisor, was courteous, polite and professional. During the LOF service performed, some equipment concerns on my Ford Explorer were noted, I selected what was essential and required, there was no "up selling or pressure." Mr. Chapman advised on the estimated time to complete and he was accurate within minutes and my vehicle was professionally serviced by Ford trained technicians as well as delivered washed and good to go. Great customer service !
Great professional service team.
My sales rep went above and beyond for my family! If there is another need for a vehicle I know San Tan Ford has my back!!
Great staff, great service, great facility!
Kevin Dewey and Peter Meyerhof were both amazing to work with. They made the process seamless and simple. I couldn't have asked for an easier and more efficient process!
Jeff O. Made my new lease experience a breeeezeeee!! I am so in love with my new bronco!!!! Best car I have ever had.
Great dealership. Very simple and easy to work with. Worked with Jeff, fleet manager.
Matt and Dewey are absolutely amazing! They have perfected the job of selling vehicles so well that it is effortless for the customer and makes the experience feel so easy and actually fun! I’ve been buying from them for over 15 years and plan to continue that for as long as am buying Ford vehicles! If you are looking for Ford buying experience that leaves you with a great feeling when you leave, then these are your guys! Thanks again for keeping a smile on my face and giggles in my gut San Tan Ford!
Very nice facility, very professional, and a great staff and building for accessories and upgrades Jim and his guys over in the accessory Department have done some great stuff for me on my F-150 Sleeper. I can always count on him getting the job done like I want it and doing it well. I come from Tucson and I wouldnt take my performance truck anywhere else to be upgraded. Thanks Jim and your team it's always a pleasure working with you guys.
We came to SanTan ford as returning customers. We’ve done business with them before and had an easy experience so why not do it again? We came in with an unusual situation of not needing to trade in/buy another vehicle, but with our family growing by 2 we needed something more family friendly. Our situation wasn’t typical but Jamie made the process simple & hassle free. We had 2 trade ins that both had negative equity on them but Jamie busted his butt to get us what we needed at a fair price. SanTan ford earned our business again, and no one should hesitate to make them the first and only choice for your next ford vehicle! Appreciate working with you Jamie!
If you are looking for a great place to buy your next vehicle look no further. San Tan Ford has risen to the top of my list of good dealerships after my first visit and purchase. I will be hard pressed to go anywhere else in the future. No pressure sale, (ask for Manny) . Very knowledgeable and personable with a superb business acumen. On finance side you have to see Shane. What smooth and efficient process. Give San Tan a visit and see for yourself. You will not be disappointed.
Excellent service, high reliability, exceptional professionalism, and punctuality. I would like to thank the wonderful employee Rami for the high-quality and respectful service he provided us when purchasing a car from your esteemed company, for his attention to detail, and for successfully overcoming all obstacles.
San Tan Ford is the BEST possible dealer you can go to for service!
Courteous and helpful staff. Great follow through and helpful in recommending repairs.
San Tan Ford Service department has been exceptional in my experience. Highly recommend them!
Best experience ever
Always great service and friendly staff, wouldn't go anywhere else.
Service advisor Ashley, really good. Always keeping you updated on your vehicle, very professional thank you
I have a 23 Bronco with low miles and San Tan treated my issues very professionally.I live near 2 other dealerships and wouldn’t change my business after my experiences with San Tan .Service Manager Mike has a great team .
This was a maintenance service and everything was great.
Connor at San Tan Ford is the man to see!! I felt like I was visiting an old friend. Thank you, Connor, and I love my Bronco!
I highly recommend going to Rami to work with, and Shane for finance. Dudes are awesome to walk you through the process.
In the age of technology, sometimes things aren't as cut and n dry as they used to be, mechanically speaking. We had our vehicle in for some service, though the problem was better, it was not completely resolved or remedied. We encountered an issue that was not directly anyone's fault, just modern technical hiccups. Where many dealerships would have told us, it wasn't their problem, and would then proceed to offer more service for more money, money we already paid mind you. Santan Ford, stood by their work and stood by their promise, and most of all did what was right. They took the utmost care and making sure everything went smoothly and that the problem would be finally resolved. This is why we only bring our Fords to San Tan. Special thanks to Leslie in service, for being the Rockstar she is. When I say never, I mean, never let this woman go from your company. Thank you for being you San Tan Ford.
Repairs not completed yet but scheduling was a breeze and the service staff is super helpful. Great communication.
David at San Tan Ford provided excellent service from start to finish. He was professional, knowledgeable and kept me informed. The experience was smooth, stress-free, and much better than I expected. I really appreciate his honesty and attention to detail.
Always great service.
Always get great service. The service personnel communicate effectively and San Tan Ford stands behind their work and gives fair pricing.
I had a great experience working with Jeff Ochs at the San Tan Ford dealership. He made the whole process fast, easy, and completely stress-free. Everything was explained clearly, there was no pressure, and I felt taken care of from start to finish. If you’re looking for someone who’s honest, efficient, and easy to work with, I definitely recommend him. Thank you for my car!
Purchasing a vehicle from San Tan ford was simple and straightforward. Possibly the easiest car buying experience I’ve ever had.
This review is specifically for the service department and they receive 5 stars. Efficient, professional, and friendly. Sean met me at my car and when the service was complete he walked me to my car, thanked me for my business, we shook hands and away I went. The whole experience was as enjoyable as a visit to a service center can be.
Very professional and friendly salesmen! They will be honest with you about how to get the best pricing and do not try to push all the fancy packages and extras on you if you do not want them. Definitely come here for a stress free experience as the sales team really does care about their customers. I love my new Maverick!
T.J. my service advisor and did a great job. Spent the time to explain everything from start to finish. I recommend this young man .He help take care of my 2014 f150 lariat with over162000 miles. THANK YOU. For all your hard work..
San Tan Ford Service Is the BEST especially when Ashley takes care of us!
Ashley, Eric, and Ivan at San Tan Ford absolutely knocked it out of the park. This was hands-down one of the best service experiences I’ve ever had. They went above and beyond at every step, kept me constantly updated, and made the entire process completely stress-free. The repairs were finished right on time and exactly as promised—but the real shock came when I picked up my car. The technicians did such an unbelievable job that I genuinely thought they had swapped my vehicle out for a brand-new one. It looked, felt, and drove like it just rolled off the lot. San Tan Ford is incredibly lucky to have Ashley, Eric, and Ivan as part of their team—they are true professionals who clearly care about their customers and take real pride in their work. This team sets the gold standard for customer service and craftsmanship. If I could give more than five stars, I absolutely would.
These guys are Bronco experts. They are true enthusiasts and take pride in their work. They are also supporters and heavily involved in the Arizona Broncos group.
Josh Dewyke did an OUTSTANDING JOB getting a replacement for my Raptor’s transmission. I have worked with him for many years and he has always been very reliable and knowledgeable.
Great customer service, knowledgeable, thorough, quick, and fair priced.
Who likes to take your vehicle in for service? It's like going to the dentist, right? San Tan Ford makes it as best of a situation as it can be...they even have food and wifi! And a popcorn machine. Thanks, SanTan for making a service call not so bad.
Have been a customer at San Tan Ford since 2011. Bought five new vehicles from them and Matt Romano usually helps us. Never felt pressured like other places. Only thing I don't like is the added on stuff to all the vehicles ie GPS tracking, windows etching etc it adds up and many don't like the extra cost you should have a choice. Nice little coffee shop with snacks and sandwiches between the salesfloor and service areas. Used the Quicklane numerous times which is very busy so always got an appointment so I can be in and out in around 1-2hrs for a oil change and tire rotation. Used to get a car wash at the end notcsure if they still do that for customers that bought a vehicle there. Happy with our new Ford Escape Hybrid with the first service due in a few months. Give them a try and see Matt Romano a fellow military veteran for a good experience.
Timely and thorough work. Great customer care.
We had the pleasure of buying our new car with Linda Perkins at San Tan Ford. She was referred to us from a family friend. The entire process was so easy. There was nothing that wasn’t disclosed nor were there any surprises. She has years of experience and we had absolutely no pressure from her. We highly recommend Linda for your next car or truck purchase.
My service advisor Ashley and Eric are AWESOME!! Always keeps me updated and is thorough and attentive when it comes to my vehicles. Wouldn’t take my vehicles any where else.
Kyle the mechanic was very professional and did his job well! San Tan ford mobile customer service are also very professional and set your appointment for a time that works for you.
I experienced end of day mechanical issue with my F350 Diesel and required quick assistance. Eric Thompson received the vehicle promptly and by end of following day had the problem diagnosed and replacement parts obtain and installed ready for pickup!! THANK YOU Eric and SAN TAN FORD for building a Customer Centric culture!!!
Excellent mobile service. They scheduled me for the next day. Tech showed up on time and completed the work quickly. I have nothing negative to report.
First off this is way overdue.. shout out to Kieran for getting me into a 2022 Ford E Transit.. I called wile on vacation in another state.. he had me approved and options available within hours.. the van then was delivered to another state, perfectly and in better condition than expected.. absolutely the smoothest dealership transaction ive ever experienced. San Tan Ford truly took care of me thank you!
Ford had advised us that our Ford Explorer required several computer updates. We called SanTan Ford to arrange an appointment and we were pleasantly surprised to learn of their offer"Mobile Service" capability. On the day promised the responding Technician from SanTan called to advise his progress and arrival time. The Technician arrived on time and immediately began the electronic update. During the "Update Time" the Technician preformed an overall analysis during which he added fluids which were low and aired up all four tires which were a bit low. By the time the "Update" was completed, every aspect of the vehicle had been physically checked and brought up to operational level. The Technician was a cheerful young gentleman named Cory who proved to be a delight in every aspect as he efficiently performed his incredible service for our Explorer at "no charge!" SanTan Ford continues to earn our respect and appreciation in every aspect!
Justin and Jesse are amazing
Simply amazing!!
Justin always does a great job no reason to go anywhere else! We are San Tan Ford
Very helpful and professional. No glitches using the online scheduling. Took about as long as was predicted.
Eli Cebreros and Justin Chapman were amazing and made the process so easy and stress-free!!
Fantastic experience at San Tan Ford. Working with salesperson Zack was like dealing with an old friend. Everyone through the new purchase experience was warm, friendly, accommodating and informative. I look forward to future experiences with San Tan Ford.
We hadn't bought a car in over 15 years. We walked into San Tan Ford because Ellie Cebreros was highly recommended by a family member who bought a brand new Ford with her. She was very knowledgeable and patient with our questions about the vehicles we liked. She went above and beyond our expectations! We did car shop around the area, but came back to San Tan Ford because we felt she was really sincere with getting us the best deal! Thank you San Tan Ford for Ellie and all that were involved in the purchase of our vehicle!
What normally takes 4-5 hours took under an hour. We expressed interest in our Bronco online, got the financing set, and showed up to sign paperwork when the vehicle was in detail. Great experience all the way around.
I had an outstanding experience AGAIN! San Tan Ford is always great to work with. This time, I worked with Doug, their Fleet Manager, on purchasing a new 2025 F250 Service Truck for my septic company, HomeField East Valley. Doug responded to my late night inquiries the day before the purchase, met me at the shop at 8am, showed me the truck, guided me through the financing (0% interest!) and closed the deal all up by early afternoon. On the busiest day of the year for Fleet Managers, Doug took his time with us and was extremely welcoming. I will definitely be back for more trucks this year. Thank you Doug & The Team at San Tan Ford!
its been a good while since i was here,i don't know if james is still employed with san tan but i just wanted to thank James Rubio he was very helpful with my son and i ☆☆☆☆☆
I appreciate the service. All people i have dealt with over the years have been very good. I have only had 2 small glitches but they stood behind everything and made it right.
Had a great experience with Rami, Justin, and Bryan throughout the entire process at San Tan Ford! The whole team made the buying experience 100% enjoyable and I will definitely be returning for future vehicle purchases. The sales team gave me a great deal on my 2025 F150 Lariat and went the "extra mile" to ensure that I was happy and satisfied with my new F150. This is now my 4th F150 and my first time purchasing from San Tan Ford. I couldn't be happier with this latest purchase and will be recommending to ALL my family and friends to go see the incredible team at San Tan Ford before they go anywhere else!
This is by far the best Ford Dealer! Great staff and service
I have increasingly good service from San Tan Ford between Quick Lane and the accessories dept. They are very thorough and communicate well. This my choice of service location and repeatedly come here for my service or additions to my Superduties. They seem to be dialed in. 09/19/26 again, had a leaking pinion seal on the rear end and told them I had to wait. They promptly started and were finish in about 2 hours. They got me in and out.
The customer service is incredible! Everyone is so polite and professional.
I had a very pleasant experience at San Tan Ford. I traded in my vehicle for a newer vehicle. Staff was very attentive and knowledgeable. Process was quick but not rushed!
Top shelf experience, the team here is always willing to hear the good bad and the ugly and excuse. Shout out to Leslie and her skills leading the team. She's a huge asset, never lose her.
Far and away the best experience Ive had buying a car. Lisa Brawner is hands down the GOAT
Customer service like no other!
San Tan Ford service has always been excellent. This was my first time using their mobile service. The service was prompt, fast, thorough and, especially, convenient. I now have some mobility issues of my own and it is great to now have this option.
If you’re looking for a car and want an experience that’s actually EASY and FUN, go see Alaskan Michael at Ford San Tan! 🙌🏼 Michael is seriously one of the most stand-up guys you’ll ever meet, with the BEST sense of humor. He made the entire car-buying process so easy, stress-free, and enjoyable. You can tell he genuinely cares about his customers and wants to make sure you’re taken care of. If you’re looking for a steal and an honest, down-to-earth guy to work with, COME SEE THIS GUY! You won’t regret it. Michael is the BEST! 👏🏼🚗
Michael Grace helped us out. Super personable guy and made the car buying process enjoyable!
Michael Grace made the car buying experience easy, quick, and stress free. Super friendly and knowledgeable. Great experience!
Lovely car shopping and buying experience with “Alaskan Mike!”
Ford mobile service is one of the best services i have experienced in many many years. 5 star service with skilled quality Technicians! From hose replacement to add ons of oil change and tire rotation, all performed at my home after having my truck towed home the previous night. Repaired the truck bleed the entire cooling system and not one drop on the ground after tech was complete with work. Thank you!
Mike (Alaska) took great care of us! We will definitely be sending people his way. Thanks for the great experience!
Great service and experience!
The morning of our oil change, our second Ford vehicle got a flat tire. The tech was so kind to put the spare on for us and top the spare with air (it only had 9psi!). We REALLY appreciated his kindness to do this, we would’ve been in a tough spot otherwise. The technician did superbly with our regular oil change and service and was very kind! Thank you SO MUCH!
Helpful, Kind and Wonderful service.
Best experience ever. And for another service and they are still top notch. Excellent customer satisfaction and information.
Great experience with the dealership! They took excellent care of my Bronco, and the maintenance was quick and professional. Everyone was friendly, helpful, and made the whole process easy. Highly recommend!
Go see Mike Grace. Easy going guy. I have had nothing but bad experiences buying from OTHER dealers. This experience was the best. Go in knowing what you want and be realistic with yourself. You will have a great vehicle buying experience here. I drove far out of my way to NOT give Sanderson Ford my business. SAN TAN FORD is second to none.
Kyle the mechanic was very professional and did his job well! San Tan ford mobile customer service are also very professional and set your appointment for a time that works for you.
I have found the services at San Tan Ford to always be professional and courteous.
I’m always greeted with a friendly service representative and kept informed of wait times. My Ford is 8 years old and I only take it to the San Tan dealership for any service.
My wife and I had a great experience here at San Tan Ford. Michael Grace helped with a seamless process, he went above and beyond in getting the truck we wanted. I would highly recommend asking for him if you are wanting someone that cares about what you want and doesn’t push you for something you don’t want.
We had a great experience through the entire process. Our salesman was Matt and he was very knowledgeable and prompt.
I take all my fords here for service and accessories. The people are top notch. Jim, Nathan and Jeff in the accessories department are the best in the business.
One of the best car buying experiences I've ever had.
Mobile service is great. Get everything done from the comfort of your home. No need to drive to and from the dealership. It is my new way to get my cars serviced.
Parts and recalls department has been extremely helpful. Highly recommended if you have a Ford.
Jeff and Jim are the guys to go to for your bronco needs. They are fair and reasonable and will take care of you.
No-pressure sales experience. Walked out happy.
The mobile service offered at Santan Ford is the best thing since sliced bread. They are able to come to my location to service my F350 6.7 and perform most major services including oil and fluid changes, filters, tire rotation and even the recalls that were needing to be done. I found this dealer and service because I was exhausted dealing with Autonation which I do NOT recommend. I took my vehicle from Scottsdale down to Santan one time and they explained the mobile service option and I have been using it every since. Manny the tech was so professional and the rest of the staff. Save yourself the time of driving to the dealership or any other auto service center. Use this service
Had a wonderful experience here! Matt helped myself and father buy a new car. My dad is not the easiest person to deal with when it comes to buying cars. Matt was so laid back and did his job very well!! I highly recommend the dealership and working with Matt if at all possible!! I can’t wait to come here when it’s time to use service.
Salesman Micheal was very genuine, trustworthy, helpful, and consultative. I really appreciate his service he gave me.
Brought my Lincoln in for a recall and the service was great. They even offered me a complimentary ride home. “Excellent. I’ll take the GT.” “Sir, that’s a display vehicle.” “Then why did you display my ride home?” Honestly, pretty disappointing. You have a 660-hp, twin-turbo V6, carbon-fiber supercar sitting right there, yet apparently it’s not part of the customer shuttle fleet. Otherwise, great service. Five stars. Hopefully management reconsiders its unnecessarily restrictive Ford GT transportation policy. 🤣
Always get great service. The service personnel communicate effectively and San Tan Ford stands behind their work and gives fair pricing. Colby is courteous and listens to my needs for service. I can always depend on this dealership for good, honest service.
Worked with Michael Grace. He made this transaction very easy. This is how car buying should be. Highly recommend
Great service from arrival to departure. Clear communication. Nice waiting area with cafe.
Was great working with Linda in fleet!
I love my new Maverick and Manny & Norman made the whole process smooth!
If you need to buy a vehicle San Tan Ford is the place to go. Start to finish the process was easy. There was no pressure, no hard sales. Just easy. After inquiring online, Ellie reached out to me about an explorer I was interested in. The whole financing process happened in about 30-40 minutes via text and a couple phone calls. I arrived at the dealership about an hour and half later. Signed my documents and drove off in my new explorer. If you want a positive, easy car buying experience go see Ellie over at San Tan Ford.
This is my second vehicle from San Tan Ford. The selection of vehicles is great! Everyone is very friendly. My salesman Chris Rico was very accommodating. And a huge thank you to Matt Romano for finishing the deal. I will continue to buy from San Tan Ford!
Great staff on the sales front. They took care of us and we left very happy. They have a huge selection of vehicles which got us our truck, one that I haven't seen anywhere else. Then the custom shop did an amazing job with all the little details to make the truck incredible and unique. Our financing guy made it simple and painless. Overall it was a great experience. Highly recommend them.
Great experience and excellent customer service. Will shop again! But, hopefully, not too soon!
We looked everywhere in the state to find the best vehicle for us, and San Tan worked with us every step of the way to find that truck. We had one small issue, the floor mats were not the ones on the window sticker, but they immediately ordered them, so the problem was resolved. The experience was comfortable, and we did not feel rushed or pressured.
Quick and easy, friendly staff, upfront and honest!
San Tan Ford's Mobile Service Technician did an outstanding job and the communication and customer service was excellent.
The experience was awesome from start to finish first ford in quite a while Ricco was great. We got price and payments finance was smooth all aspects awesome San Tan Ford was a great experience. Thanks again
Service tech was very attentive and came to my house to do the work. He addressed a recall under warranty plus The Works package, even tire rotations. Great work.
Great place! Super friendly, efficient, fast with great quality, as well as helpful.
Sam did a fantastic job finding me a perfect truck that will suit my needs and my payment. He went far above and beyond To help me get the 2022 F150 XLT. He was very honest and open about any questions or concerns. I would highly recommend Sam as a sales person to any of my friends or family in the future
I wanted to thank you all for putting in with the race.aginst.blindness people i may not win but it shows how amazing you are
We had a great experience working with Mike Grace at San Tan Ford. He has been extremely helpful throughout the entire process, taking the time to help us find the best deal without making us feel pressured or rushed. What we appreciated most was his patience with our family. We had our 1-year-old and 8-year-old with us, running around and playing throughout the dealership, and Mike was incredibly understanding and patient the entire time. He made what can normally be a stressful car-buying experience much easier and more comfortable for us. We really appreciate his professionalism, patience, and willingness to work with us. We definitely recommend asking for Mike Grace if you're shopping at San Tan Ford!
Stellar service! I bought an Expedition with Cayden and Billy this week and the service was beyond my expectation. I got an amazing deal, the process was fast and easy and zero pressure. The warranty exceeded my expectations and I am so happy to have my new vehicle. Thanks guys
My wife and I were looking for a new vehicle, Michael was very helpful. He quickly found us the Ranger we were looking for and with the JD (the manager) quickly negotiated and gave us a fair deal. We highly recommend San Tan Ford, and particularly Michael Grace.
Honestly the best experience I’ve had at a dealership!
Emmanuel Benally (Manny) made this the easiest and best car-buying experience I've had. From the beginning, he listened to exactly what I was looking for and somehow found an option that was even better than I expected. We were trading in two vehicles, and one of them decided to develop A/C problems at the worst possible time. Without hesitation, Manny drove it from Casa Grande to San Tan Ford - with the windows down in August in Arizona, in a car with leather seats. That level of dedication and willingness to go above and beyond says everything about his work ethic. He made the entire process quick, smooth, and stress-free. If you're looking for someone who genuinely cares about taking care of his customers, ask for Manny. Thank you for going the extra mile, I truly appreciate everything he did to provide a great experience!
Great service, definitely coming back soon!
We have bought multiple vehicles from San Tan Ford as well as use their service area for oil changes and car repairs. So when it was time to get a new truck, I went to Colby and asked what he felt he saw less of in the repair department. He gave me his honest answer, like he always has and then I went to the sales department and spoke to Tyree. At the time, I told Tyree it would be a couple months but we were looking and just need to know some of the breakdowns of the new trucks that have come out this year. Tyree was very knowledgeable. He was quick and fast knew the answers, didn’t try to hard sell me, and told me when I was ready to give him a call. Two months later, I was ready and because of his patience and not trying to have me buy something right then, I immediately called him back to purchase, at the time we were out of state, but he worked great with me over the phone and text. Tyree was responsive, thorough, and paid attention to all the details that we asked. Tyree was gone that weekend, but he made sure to get his sales manager JD involved so that it was quick and easy when I came to pick up the truck after flying in. I was very impressed with the quick process and would definitely buy more vehicles from them again.
After taking our truck to the Ford dealer where we live and got absolutely nowhere with the service dept, we went to San Tan Ford. We had a great experience with the Service Department. The Service Manager Leslie was so nice and easy to deal with. I told my husband, "You watch...a woman is in charge which means things are going to get done right the first time!" LOL. All kidding aside, everyone in the service department was pleasant and helpful which was much appreciated. Highly recommend San Tan Ford Service Department.
Very helpful staff! Jared and Doug are very knowledgeable. They provide clear expectations and answers as well as connect with resources for vehicle customization. I really appreciated the thorough and sincere communication at this dealership. The atmosphere is very clean and welcoming.
Ellie was awesome to work with helped us through the whole process even got us lined up with a delivery driver since we were buying out of state!
Great experience with Tyree in sales and Andrew in finance! Got us in and out in record time and love our new Bronco!
Great customer service. Linda Perkins was very thorough.
Great dealership. Hires very good associates. Jesus was excellent
I Got a flight from Page Arizona, landed in Phoenix at the dealership picked me up at 3:30 and by 4:45 I was on the road with my new truck
Never bought a Ford before and never had to deal with San Tan Ford before, but they earned a returning customer today! I met Michael Grace when I arrived and told him what kind of truck I was looking for and he took me where I needed to go. He was very personable, professional, and knowledgeable on the F150’s I was looking at. My wife and I were very impressed with his customer service. This guy is outstanding! We were able to make the deal I was looking for and it was a pretty painless process. Thank you Michael and San Tan Ford!
Excellent
Michael grace was exceptional at assisting us in purchasing a new ranger. New customer to San tan Ford and will for sure come back.
Staff here was such a pleasure, I was super hesitant on what I wanted and not once did I feel pressured into a sale or a vehicle I did not want, Norman and Ellie were top notch and very knowledgeable. I ultimately went with a vehicle from another dealer because it fit my needs better but the customer service at Santan Ford was above exceptional and better than 90% of dealers I’ve dealt with.
Great experience. Everything they said they would do, they did! Thank you!
Ellie was wonderful to work with during the purchase of my new Explorer. She was incredibly friendly, helpful, and attentive throughout the entire process from start to finish. Ellie made everything quick, efficient, and easy, and I truly appreciated how smoothly she handled every step. I highly recommend working with her!
Very good customer service! Everything went very fast, I asked for help from someone who spoke Spanish and James Rubio was very kind to me, thank you for always providing a good experience.
Good quality service and very thorough
Very polite & thorough service rep. & excellent turn around time.
We purchased a Bronco from San Tan Ford, and Rex was outstanding from start to finish. He listened to what we wanted, explained all our options clearly, and made the buying process efficient and enjoyable. His professionalism, honesty, and product knowledge really stood out. Rex took the time to walk us through every detail and made sure we were confident in our decision. We absolutely love our Bronco and highly recommend Rex to anyone shopping at San Tan Ford.
Mike was amazing, although he is new to San Tan Ford he is so knowledgeable with the product. Mike is friendly, makes you feel comfortable and didn’t push me to purchase my car. As a single mom who bought a car on her own, I HIGHLY recommend Mike.
Worked with salesman Mike Grace today. Was very satisfied with how he handled my situation and highly recommend asking for him. Was able to get me into a ford lighting at the payment I wanted. I really appreciate Mike and his team for pushing to get me what I needed! Thank you Ford Team.
Great experience at San Tan Ford. Go and see Jett!
Cam our salesman and Shane our financing manager were amazing! Made the process super easy and painless. Negotiation was fair and pricing was great! Top tier service overall
They do a good job.
Always get great service. The service personnel communicate effectively and San Tan Ford stands behind their work and gives fair pricing. The service personnel are friendly and listen to my needs for service. Highly recommend this dealership for good, honest service.
Great communication and very convenient with mobile services
Awesome accessories dept.
The service was amazing. Colby did an amazing job. Helped me understand everything and keep me up to date on my truck.
San Tan Ford Service always takes great care of me and my automobiles
I have to say I actually had the BEST experience at Ford in the service department, Ashley was absolutely amazing to work with! First, I was greeted with a smile and bubbly personality which these days is rare. She was easy to talk to and kept me updated every step of the way. Just always happy to answer any questions I had and like a girls girl. She didn’t make me feel dumb for not understanding my car. She genuinely cared about making sure everything went smoothly, and it made such a difference. I left feeling taken care of instead of stressed like I normally do Thank you, Ashley. I hope I see you every time.
Ask for Norman Castro! I had a great experience working with San Tan Ford. It made driving over 5hrs absolutely worth it. The entire process was straightforward, transparent, and handled professionally by Norman Castro from beginning to end. They offered me a fair deal without the usual pressure or unnecessary back-and-forth. Communication was excellent throughout the purchase. The team kept me informed, answered my questions honestly, and clearly explained the pricing and details of the deal. I appreciated knowing exactly what to expect at every step, with no hidden surprises. I would highly recommend San Tan Ford to anyone looking for a dealership that values fairness, communication, and transparency.  Ask for Norman!
Excellent service, courteous and professional staff.
I have had an incredible experience every time I’ve walked into this dealership. I bought a new 2024 F250 from them, and added a relatively cheap warranty plan to my purchase. After 25,000 miles, the suspension was having issues, and they fixed/replaced everything under warranty without a single question. They even replaced my battery as a free courtesy. Service manager Joshua is always friendly, professional, and goes the extra mile to make sure you’re a satisfied customer. He also texted me updates throughout the day as they were working on my truck. He originally gave me a 3-day estimated turnaround time, but I came in at 9am on Monday and picked up the truck at 6pm on Tuesday. I didn’t even schedule a service appointment. I was just a walk-in. Fast, quality, professional. 10/10 experience all around. I will always recommend this dealership for anyone looking to buy a Ford.
San Tan Ford's Service Department did an amazing job and the communication and customer service was excellent.
I purchased my new Ford F-150 in 2024 and the service has been nothing but perfect. The representatives are very attentive and they know what they’re doing. Let me tell you from past experience it’s very important that the people working on your product know what they’re doing.
Tyree was great!
The team at San Tan Ford are great! We purchased two vehicles from our salesman Anthony as he knew exactly what we wanted. We highly recommend Anthony and the San Tan Ford team.
Called in for a quote and it was the best price after calling around, add on top of that the fact that they will come to you for windshield replacement and recalibration, this was honestly a better start to the day than I imagined. You guys have helped start my anniversary off right and I’m hoping Lincoln and Jakob never quit because the service they provided was outstanding. They were punctual, great on communication, and efficient with delivery. You have found yourselves new customers as I don’t think I will call anyone else at this point, thank you again!
Cayden W is FANTASTIC!! If you're looking for a new vehicle seek out Cayden at San Tan Ford! Frankly, every employee I worked with was 5-stars! Great work San Tan Ford!
They provide the best customer experience, we would highly recommend!
A technician came to the house to complete the job. He was very thorough with his communication and completed the job as expected. Would recommend.
I’m always greeted with a friendly service representative and kept informed of wait times. My Ford is 8 years old and I only take it to the San Tan dealership for any service.
Best experience in 35 years buying cars. I’m extremely busy just want the numbers for trade and purchase so I can make a decision. They had the Expedition we wanted and we signed online and picked the truck up in 10 minutes. We will be back.
I recently purchased a Mercedes and the experience at San Tan Ford was 100% better. So much for buying a luxury car. I will take my new Ford over Mercedes. The San Tan Team was awesome! Great Experience.
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